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Frequently Asked Questions

Who pays for home care services?

The costs for our service vary on a case-by-case basis.  Our agency accepts Medicare, Medicaid, private insurance, Long Term Care insurance, Workers Compensation and private payments. Call us to discuss your options.

How do you qualify your staff members who would be coming into my home?

All caregivers who visit your home go through a rigorous interview and screening process, as well as background checks and license verification.  Our caregivers are regularly supervised and evaluated to ensure that you or your loved one is receiving the care and attention they deserve.

What efforts will be made to provide the same caregivers for any particular client?

We believe in consistency of caregivers, and match the client with caregivers who have the competence and compassion to excel in providing the best care for that client.  The client, the client’s family, and caregivers will be asked for comments on a regular basis to be sure there is a good fit.

What does being homebound mean?

A patient’s inability to leave the home without the assistance of another person.  Also, leaving the home may be so difficult for the individual that it compromises their health or condition.

How do I get started?

Click here to submit an online request to Visionary Home Health Care, or contact us at (903) 870-1600.  We will get in touch with you to discuss the clients needs and abilities and establish a personalized care plan that meets the needs of the client and their loved ones.

What is “skilled” or “medical” home care?

“Skilled” medical care follows a specific plan of care under the supervision of a Physician, Nurse (RN/LPN/LVN), or Therapist, and involves home healthcare services such as nursing care, physical, occupational, speech, and respiratory therapies, as well as social services. Skilled medical care in the home offers a treatment and recovery option that is effective and more comforting than residing in a hospital, nursing home, or assisted living community.

Are you available 24/7?

Yes. We can provide services up to 24 hours a day and there is always a local on-call manager who can answer your questions and address any concerns after hours. The on-call manager also provides around-the-clock clinical support for your healthcare team while they are providing care in the home.